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A Journey without a Destination

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    You Don't Need a Million Free Users

    If you are looking to start something, you don't actually need a million plus users (who pay you nothing) but a few hundred paying customers. Here is why:

    • If you had 400 paying customers, paying you $10 a month, you would make $48,000 a year. In market terms, this could get you a valuation of a million easily. Isn't that just great for a startup?
    • Sooner or later, you will need to demonstrate value to people who will be paying you. Why not do it sooner than later?
    • If you are only focused on getting paid customers [and not the free ones], you'd be focused on one thing and your chances of doing it correctly increase significantly. Won't you want the lesser risk strategy?
    • If you are making money, you won't probably need VC funding. How cool is that?
    • Focusing on getting paying customers, helps you focus on entire value chain -> marketing, branding, sales, strategy, development and not just development. Why would you want local optimization when you can optimize for the whole from the start?

    While this approach may not work in all scenarios, it is definitely an approach you want to consider while deciding your product strategy. It is not really revolutionary, per se - just ignored and not considered often enough, in this age of The Free Plan. Why?

    • Perhaps, it is a bit too upfront about putting the money at the center of it.
    • Perhaps, it is not as sexy as "we are building a platform for the future".
    • Perhaps, it is the harder problem to solve and the human brain delays solving this problem for later.
    Tags » Choice Entrepreneurship Management Product Strategy
    • 19 August 2010
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    over 1 year ago Vikrama Dhiman responded:
    Vikrama Dhiman
    You may also want to read this article about Free Plans here: http://www.softwarebyrob.com/2010/08/18/why-free-plans-dont-work/
    over 1 year ago Animesh responded:
    Err.. you got the math wrong. 400 * $10/month is $48K per year, not $480K
    over 1 year ago Vikrama Dhiman responded:
    Vikrama Dhiman
    Thanks for pointing that out. Corrected! Figures don't look as impressive, but still a lot more respectable.
    over 1 year ago Animesh responded:
    why don't you just make it 4000 paying customers instead. still a reasonable target to achieve :)
    over 1 year ago Vikrama Dhiman responded:
    Vikrama Dhiman
    4000 is a lot harder than 400. Also, 400 seems more readily achievable. Once, you do 400, then 4000 is a reasonable figure to aim for :)
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